Data protection
Privacy Information for users of our apps
We appreciate your interest in our apps. Protecting your personal data is very important to us. With the following information, we would like to transparently explain to you
- what personal data we process in connection with the use of our apps,
- for what purposes this is done,
- on what legal basis the processing takes place,
- and what rights you have in this regard.
The entity responsible for processing personal data is
SOCITAS GmbH & Co. KG
Industriestraße 4
53562 St. Katharinen | Germany
Germany
Phone: +49 (0) 2645 976899-0
Mail: info@socitas.de
Data Protection Officer
If you have any questions regarding data protection, you can contact our Data Protection Officer at any time at
datenschutz@socitas.de
Alternatively, you can reach the Data Protection Officer by mail at the controller’s address, with the note “Data Protection Officer.”
Depending on how you use our apps, the following personal data, in particular, may be processed:
- Contact data
- Login data
- User account data
- Communication data
- device information
- Operating system information
- IP address
- Log and diagnostic data
- Usage data
- Support requests
The specific data processed in each case depends on the app features you use.
We process personal data in particular
- to provide our apps,
- to manage user accounts,
- to resolve technical errors,
- to handle support requests,
- to ensure the security of our systems,
- to continuously improve our apps,
- and to comply with legal obligations.
Depending on the processing operation, processing is based in particular on
- Art. 6(1)(a) GDPR (Consent)
- Art. 6(1)(b) GDPR (Performance of a Contract)
- Art. 6(1)(c) GDPR (Legal Obligation)
- Art. 6(1)(f) GDPR (legitimate interests)
Our legitimate interest consists, in particular, of
- ensuring the functionality of our apps,
- ensuring IT security,
- correcting errors,
- and continuously improving our services.
We may use external service providers to deliver our apps.
These may include, in particular:
- Hosting service providers
- Cloud providers
- IT service providers
- Support service providers
To the extent that service providers process personal data on our behalf, this is done exclusively on the basis of a data processing agreement in accordance with Article 28 of the GDPR.
To the extent that our apps use external platforms or cloud services, the processing of personal data is limited to what is strictly necessary.
If personal data is processed outside the European Economic Area in this context, this is done exclusively in accordance with the legal requirements of Articles 44 et seq. of the GDPR.
To the extent that providers are certified under the EU-U.S. Data Privacy Framework or other appropriate safeguards are in place, data transfers are made on this basis.
We store personal data only for as long as is necessary to fulfill the respective purposes or as required by statutory retention obligations.
Once the respective purpose no longer applies, the data will be deleted or anonymized.
In particular, you have the right to
- access,
- rectification,
- erasure,
- restriction of processing,
- data portability,
- withdrawal of consent,
- and objection to processing based on legitimate interests.
In addition, you have the right to file a complaint with a data protection supervisory authority.
If you contact us with questions or technical issues,
we process the personal data you provide solely for the purpose of handling your inquiry.
The legal basis for this is generally
Art. 6(1)(b) GDPR.
or
Art. 6 Abs. 1 lit. f DSGVO.
We reserve the right to amend this privacy policy if required due to legal or technical changes.
The version published at the time of use applies.